✓ Functional and comfortable: all our products are designed to be used in all types of events so we always think of the greatest comfort and mobility.
✓ Very resistant. It will last a lifetime.
✓ 100% handmade (Tinted included).
✓ All the pieces in my store are designed and made by me in my workshop in Murcia, Spain.
** As a suggestion, this product can fit the following STYLES: Medieval Fantasy, Viking, Larp, Cosplay, Celtic, Medieval Weddings, Steampunk, Vintage
Europe: 3 to 5 days.
USA: 3-5 days.
Spain: 1 to 3 days.
►The shipping is free for the zones (USA and Europe). To send to other areas (Canada, China, Japan, Russia ...) send us a message and we will inform you as soon as possible.
►These times are approximate. Once we make a shipment, we will provide you with a TRACKING NUMBER so that you can locate the package until it reaches its destination.
►Once the product has been sent by us, you can contact us at any time to ask us any questions that may arise regarding the shipment of the package and its receipt.
►All the products we make are 100% handmade so there may be slight changes in color depending on the photo in the ad.
If you are not clear on color of the ad or have any questions please contact us.
As a tip, pay special attention to tonal differences between:
- Black and dark brown,
- Dark blue and black;
- Steel and silver;
- Dark red and brown….
►All the products we make depend on some accessories (buckles, eyelets, ornaments) purchased for the character in question, in case of not having the accessories that appear in the product photos, we reserve the right to change them for some of appearance similar, of equal or superior quality, and that do not alter the final appearance of the product.
►The way of working that we have is the realization of the articles and the purchase of the material of the same as soon as the order is made, so the materials and the working hours are exclusively for each buyer.
►Since we manufacture the product especially for you and made by hand, there may be slight variations, each one being unique and exclusive.
CLAIMSIn the event that you as a client have any aspect to complain about, we encourage you to contact us. We guarantee that we are at your disposal to resolve any incident in a short and efficient way. link to page Contact
RETURNSBy not working with stock and doing custom work on each product, We accept returns only in the event that the buyer has received another order other than the one purchased, not a change in color tone, or a somewhat different ring or buckle, for example.
This point is very important for the buyer to keep in mind, please make sure you want the product before buying it.In case you have to return the product because you have received a product that you did not buy, at the Prometheus Forge we take care of the costs of the return. Returns will be effective (preferably via PayPal) once the item has arrived in perfect condition.
In case the product you purchased has not arrived and you have had to return the product:
- There will be no refund if the object has been used or handled incorrectly by the Buyer.
- All products can be returned as long as the item is returned complete, in perfect condition and sent by registered mail.
CANCELLATIONSAs a general rule we do NOT accept cancellations of the purchase after 5 days from placing the order of the purchased product since after this time we have had to buy the material to carry it out. In any case, if you want to cancel an order after these 5 days and always before the product is shipped, you can contact us and we will refund the part resulting from subtracting the material from the total amount.
You have the opportunity to tune or change any aspect of the product to leave it to your liking. For example, colors, sizes, personal additions etc.
To request a change (color, size) or to request information contact us at firstname.lastname@example.org
We will be happy to customize this product to your liking 😉